Common Courtesy

Professionals respect the privacy of their business email contacts.

Common Courtesy | Essentials

Business Email Address Privacy

Updated:October 24, 2024

Don't make assumptions -- always ask first.

Common Courtesy

Email + Assumptions = Not good.

Updated:April 8, 2022

Always respond in business emails with courtesy.

Common Courtesy | Style and Substance

Business Email: When the Bee Stings Give Them Honey

Updated:February 4, 2022

Why empathy in business emails matters.

Common Courtesy | Style and Substance

Business Email & Empathy

Updated:November 5, 2021

When you ask for advise, be courteous when you receive a response you may not like.

Common Courtesy | Essentials | Style and Substance

Don’t Overreact Based on Assumptions

Updated:July 23, 2021

What to do about unasked for business texts?

Common Courtesy | Customer Service Issues | Essentials | In the Office

How to Handle Unasked for Business Texts and IMs

Updated:July 2, 2021