Style and Substance

Business email "gunfights."

In the Office | Style and Substance

Office Email “Gunfights”

Updated:April 29, 2022

Don't be an inefficient business email communicator.

Customer Service Issues | Style and Substance

Inefficient Email Communicators

Updated:November 15, 2024

Be a professional and use proper case in business emails.

Essentials | Formatting

All Lower Case Preferred Over ALL CAPS?

Updated:January 5, 2024

Business Email Sarcasm

Style and Substance

Avoid Sarcasm in Business Email

Updated:February 25, 2022

Always respond in business emails with courtesy.

Common Courtesy | Style and Substance

Business Email: When the Bee Stings Give Them Honey

Updated:February 4, 2022

Quick tips to write effective business emails.

Essentials | Style and Substance

How to Write Succinct, Efficient, and Effective Business Emails

Updated:November 15, 2024