customer service

GDPR and your email and data privacy statement.

Essentials

Do You Understand GDPR and Your Email Data Collection?

Updated:March 25, 2022

The etiquette basics of email marketing.

Essentials

Email Marketing Etiquette Basics

Updated:January 28, 2022

Why empathy in business emails matters.

Common Courtesy | Style and Substance

Business Email & Empathy

Updated:November 5, 2021

Choose your mode of communication -- and it shouldn't always be email.

Customer Service Issues | In the Office

Choose Your Method of Communication Wisely

Updated:August 27, 2021

Business Email is all about the details!

Essentials

Business Email is All About the Details (and Trust)

Updated:July 30, 2021

Style and Substance

Business Email Etiquette = $$$

Updated:July 16, 2021

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