perceptions

Here's why your first contact business email receive no reply.

In the Office | Style and Substance

5 Reasons Why Your First Contact Business Emails Receive No Replies

Updated:June 23, 2022

Professionals respect the privacy of their business email contacts.

Common Courtesy | Essentials

Business Email Address Privacy

Updated:October 24, 2024

Using caps in the subject field is all about discretion!

Style and Substance

What about ALL CAPS in the SUBJECT: Field?

Updated:October 25, 2024

Not Safe for Work should not be used.

In the Office

NSFW = Not Safe For Work? What’s with that!?

Updated:May 19, 2022

Never assume intent or tone in your business emails.

Style and Substance

You Know What Happens When You Assume?

Updated:May 6, 2022

Don't make assumptions -- always ask first.

Common Courtesy

Email + Assumptions = Not good.

Updated:April 8, 2022